Libozzle — libozzle.com | Last updated: 27/10/2026

This policy explains what data we collect about you when you use Libozzle, why we collect it, who we share it with, how long we keep it, and what you can control. Please read it before creating your account; using the platform means you agree to it.

1. Who we are and scope

Libozzle is a classifieds marketplace in Libya where individuals and businesses list cars, real estate, electronics, furniture, services and more, and interested buyers contact them directly. The platform is owned and operated by Modern Platform Company for Electronic Marketing Services, commercial registration no. 05010202412899. The company is the party responsible for the data described in this policy.

This policy applies to all use of the platform, through libozzle.com or the Libozzle app for Android and iOS, and to all related services, pages and messages.

It does not apply to third-party sites or apps you may reach from the platform; each has its own policy.

2. Data we collect

2-1 Data you provide

• Account data: name, phone number, email, password (encrypted), gender, country, and profile photo and date of birth if you add them.
• Ad data: section and category, title, description, price and currency, condition, city and area, photos, and the contact number linked to the ad.
• Chats: messages you exchange with other users on the platform, and their attachments.
• Ratings and follows: ratings you give to ads or sellers, and accounts you follow.
• Business account data: details and documents you submit when registering your business or store.
• Your messages to us: what you send to support by email or phone, including attachments.

2-2 Data collected automatically

• Device data: device type, operating system, app version, device ID, interface language, and the device’s advertising identifiers.
• Connection data: IP address, internet provider, and date and time of access.
• Usage data: pages and ads you view, searches, saved searches, favourites, session length, and any paid ads that brought you to the platform.
• Crash data: error logs and crash reports to improve app stability.

2-3 Data from external sources

If you sign in with Facebook, Google or Apple, we receive your name, email, profile photo (if any) and account ID from that provider. With Apple sign-in we may receive a private relay email instead of your real address. We never receive or have access to your password for those services, and we never post anything on your behalf.

2-4 What we do not collect

We do not access your device location, and we do not collect payment card details, ID or passport numbers, the contacts stored on your phone, or audio or video from your device. The city or area shown on your ad is what you choose when posting.

3. Why we use your data

• To create and run your account and verify your phone or email when needed.
• To publish your ads after review, show them to buyers, and display the contact details linked to them.
• To enable direct chat between you and other users.
• To send service notifications: new messages, ad status, saved search alerts.
• To send information and promotional messages about Libozzle’s services and offers to your phone and email.
• To analyse your use of the platform and your interests, such as the sections and cities you search, to personalise the offers and marketing messages we send you.
• To show paid Libozzle ads on other platforms such as Facebook, Instagram and Google, and measure our campaigns.
• To improve and develop the platform, measure performance and fix bugs.
• To protect the platform and its users from fraud, abuse and prohibited content.
• To answer your questions, complaints and support requests.
• To meet any legal or judicial obligation applicable in Libya.

4. Consent

By creating a Libozzle account, you agree to the collection and use of your data as described in this policy, including its use in marketing Libozzle’s services under sections 3 and 6. This covers the phone number you registered with and any number you later add to your account or ads.

This consent remains in effect while you use the platform. You may withdraw it at any time by deleting your account under section 12. To stop promotional messages only, without deleting your account, see section 6.

5. Your phone number

• When you post an ad, its contact number is available to registered users, who can reveal it and call or message you, including on WhatsApp.
• A contact number is required for every ad. You can set a different number for an ad if you don’t want to share your personal number.
• We do not sell, rent or hand over users’ numbers to third-party marketing lists.
• Using your number for anything other than the ad it was published for, such as spam or harassment, breaks our Terms of Use; please report it so we can act against the account.

6. Marketing messages and how to stop them

We use your phone number and email to send information and promotional messages about Libozzle’s services, features and offers, and may personalise them based on your interests and activity. Text messages are sent through our contracted SMS provider, which does not use your data for any other purpose.

How to stop promotional messages:

• Email privacy@libozzle.com with the subject “Unsubscribe” from the email registered on your account; or
• Contact us on +218915864444 or through in-app support and tell us which number to exclude.

We act on your request within seven working days at most. You will still receive service notifications, such as new messages and ad alerts, because they are part of the service, not marketing; you can manage them in the app’s or your device’s notification settings.

7. Chats on the platform

Messages between users are stored on our servers so they appear on both web and app. Our team only views them in two cases: when one party to the chat reports it, or when fraud, abuse or a breach of the Terms of Use is suspected. Otherwise chats are not read and are not used for advertising or marketing.

Please do not share sensitive information in chats, such as bank account numbers or photos of official documents. The platform connects users; it is not a party to their deals.

8. App permissions

The app only requests the permissions below. You can refuse any of them, or withdraw them later in your device settings; the related feature will then not work:

• Camera: to take photos for your ad.
• Photos and files: to choose photos from your gallery and upload them.
• Notifications: to alert you to new messages and ad status.
• Storage: to cache files for faster browsing and lower data use.

The Libozzle app does not request access to your location.

9. Who we share your data with

We do not sell your personal data. We share it only as follows:

• Other users: what you publish in your ad (display name, photos, city, contact method), and what appears on your public profile (name, photo, ads, ratings and follower count).
• Hosting provider: platform data is stored on DigitalOcean servers in the USA.
• SMS provider: your phone number and the message text, for sending only, through Rasael (rasael.ly).
• Analytics and notifications: usage and crash data and device identifiers, through Firebase, Google Analytics and OneSignal.
• Sign-in providers: Facebook, Google and Apple, as needed to sign you in.
• Advertising platforms: Meta (Facebook and Instagram) and Google receive device identifiers and your browsing activity on the platform, to show Libozzle ads to you and to people with similar interests, and to measure campaigns. We do not give them your name, phone number or chat content.
• Authorities: what we are required to provide under a court order or legal obligation in Libya.

We do not sell your data to outside advertisers, and we do not let any other party contact you through the platform. All marketing use of your data is limited to promoting Libozzle’s own services.

10. Where data is stored and transfers outside Libya

Platform data is stored on servers of our hosting provider DigitalOcean, located outside Libya. By using the platform you acknowledge that your data is transferred, processed and stored outside Libya. Our service providers are contractually limited to using the data only for the agreed purpose.

11. Retention

• Account and profile data: while your account is active; deleted as soon as an account deletion request is completed.
• Published ads: while they are live. After they expire or are paused, they stay in your account, hidden from the public, until you delete them or your account.
• Chats: while your account is active; deleted with it.
• Backups: thirty days from deletion, then permanently erased.
• Wallet records: while the account is active for points, and five years for any financial transactions once top-up is enabled, to meet accounting and legal requirements.
• Usage data used for marketing: while your account is active; deleted with it.
• Security and fraud logs: as long as needed to investigate and act.

12. Your rights and deleting your account

• Access: ask for a copy of the data we hold about you.
• Correction: edit your data directly on your profile page, or ask us to correct it.
• Deletion: delete your account and its data, subject to the retention periods in section 11.
• Objection: stop promotional messages as described in section 6.
• Complaints: write to us at privacy@libozzle.com; we reply within 7 working days.

How to delete your account and data

1. In the app or on the website: sign in, then Profile → Settings → Delete account, and confirm.

2. By email: write to privacy@libozzle.com from the email registered on your account with the subject “Data deletion request”. We complete it within 7 working days and confirm to you.

3. If you signed in with Facebook: you can also remove Libozzle under Facebook Settings → Apps and Websites, then send a deletion request by email as in step 2.

Deleting your account deletes your profile, ads and chats, and any wallet balance is lost without compensation. This cannot be undone. Data we keep for the periods in section 11 is excepted from immediate deletion.

13. Data security

We use technical and organisational measures to protect your data, including encrypted connections between your device and our servers, passwords stored encrypted so we cannot read them, access limited to team members who need it, and regular backups. No electronic system is completely secure, and you remain responsible for keeping your password and verification codes private.

14. Cookies and similar technologies

The website uses necessary cookies to run your session, remember your language and keep you signed in; analytics cookies through Google Analytics to understand and improve how the platform is used; and advertising cookies that let the platforms named in section 9 show you Libozzle ads and measure results. The app uses device identifiers for similar purposes. You can manage or delete cookies in your browser settings, though some site features may be affected.

15. Children

Libozzle is intended for people aged 12 and over. Users under 18 may use it only with a parent’s or guardian’s consent and supervision. We do not knowingly collect data from children under 12; if we learn otherwise, we delete the account and its data immediately. If you are a parent and believe a child under this age has given us data, write to privacy@libozzle.com.

16. Wallet

Libozzle includes a wallet linked to your account. Its balance currently consists only of points earned for posting ads, used within the platform. Points are not money and cannot be exchanged for cash or transferred to another user. When paid top-up is enabled, payments will be processed by a licensed payment provider and your card details will not be stored on our servers; we will update this policy and notify you in the app before it starts.

17. Business accounts

Businesses and stores can apply for a business account by submitting details and documents about their activity, which we review before approving or rejecting. These documents are used only for verification; they are not published, shared with other users or used for marketing.

18. External links and services

The platform may link to sites or services we do not operate, such as WhatsApp or Google Forms. We are not responsible for their content or privacy practices, and recommend reading each one’s policy before giving them any data.

19. Changes to this policy

We may update this policy when our services or legal requirements change. The last-updated date appears at the top of the page. For significant changes, such as new purposes for using data or a new party we share it with, we will notify you in the app or by email before they take effect. Continuing to use the platform after a change takes effect means you accept it.

20. Governing law and jurisdiction

This policy is governed by and interpreted under the laws in force in Libya, in particular Law No. 5 of 2022 on Combating Cybercrime and Law No. 6 of 2022 on Electronic Transactions. The Tripoli Court of First Instance has exclusive jurisdiction over any dispute arising from it.

The Arabic version of this policy is the official version and prevails over this English translation in case of any difference.

21. Contact us

• Privacy, data deletion and unsubscribing: privacy@libozzle.com
• Technical support and general questions: support@libozzle.com, or in-app support.
• Phone and WhatsApp: ‎+218915864444
• Responsible party: Modern Platform Company for Electronic Marketing Services, commercial registration no. 05010202412899 — Tripoli, Libya.